:- As the recognized industry/subject matter expert, uses extensive product knowledge/industry expertise to partner with sales and product management to develop strategic account plans by creating client solutions through the use of new and/or enhanced products.
:- Provides industry expertise of tools, technologies and best practice processes in a consultative manner to client base for purpose of assessing client needs and recommending solutions to unique problems.
:- Uses knowledge base gained through client in conjunction with industry expertise to formulate a set of recommendations.
:- Creates presentations and reports to deliver industry assessment recommendations to client executives. Interacts in a consultative manner with all levels of management at client sites, in writing and on the phone.
:- Has in in-depth knowledge of clients’ business model, technology platform, products and services used, contractual agreements, fee structure, key business contacts and volume/revenue statistics.
:- Proactively monitors market trends, in order to assess business impact.
:- Establishes strategic plans to seek out new opportunities. Identifies new areas of opportunity by analyzing technology, customer requirements, workflows, market trends and competitive gaps.
:- Prepares market presentations for management to support business plans and strategy.
:- As an industry expert, sought out for advice and consultation. Leads, participates, and presents values of products to key industry organizations, conferences, and forums.
:- This position will typically not have any direct reports.
:- Bachelor’s degree in business, economics, statistics or related field.
:- 10+ years of experience in directly related fields.
:- Must have a background and proven results in strategy and business planning, understanding the Product Lifecycle (PLC).
:- Deep industry knowledge in mortgage origination or servicing, analytics and workflow (i.e. fraud, collateral risk).
:- Excellent organizational and customer service skills.
:- Excellent verbal, written and group communication skills; Ability to communicate with technical and non-technical audiences; High level presentation skills.
:- Proven ability to understand complex business and technical concepts and to be able to make good judgments when faced with trade-offs.
:- Strong results orientation with demonstrated track record of success.
:- High degree of adaptability.
:- Excellent influencing and analytical skills with decision makers and product users.
We are always interested to meet potential team members to join our fast-growing, dynamic team of professionals.
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