Milestone Digital

Industry Solutions Advisor

Industry Solutions Advisor

Full Time

9 am - 5 pm

Job Description

:- As the recognized industry/subject matter expert, uses extensive product knowledge/industry expertise to partner with sales and product management to develop strategic account plans by creating client solutions through the use of new and/or enhanced products.

:- Provides industry expertise of tools, technologies and best practice processes in a consultative manner to client base for purpose of assessing client needs and recommending solutions to unique problems.

:- Uses knowledge base gained through client in conjunction with industry expertise to formulate a set of recommendations.

:- Creates presentations and reports to deliver industry assessment recommendations to client executives. Interacts in a consultative manner with all levels of management at client sites, in writing and on the phone.

:- Has in in-depth knowledge of clients’ business model, technology platform, products and services used, contractual agreements, fee structure, key business contacts and volume/revenue statistics.

:- Proactively monitors market trends, in order to assess business impact.

:- Establishes strategic plans to seek out new opportunities. Identifies new areas of opportunity by analyzing technology, customer requirements, workflows, market trends and competitive gaps.

:- Prepares market presentations for management to support business plans and strategy.

:- As an industry expert, sought out for advice and consultation. Leads, participates, and presents values of products to key industry organizations, conferences, and forums.

  • Supervision

:- This position will typically not have any direct reports.

  • Essential Job Requirements (Education, Experience, Knowledge and Skills)

:- Bachelor’s degree in business, economics, statistics or related field.

:- 10+ years of experience in directly related fields.

:- Must have a background and proven results in strategy and business planning, understanding the Product Lifecycle (PLC).

:- Deep industry knowledge in mortgage origination or servicing, analytics and workflow (i.e. fraud, collateral risk).

:- Excellent organizational and customer service skills.

:- Excellent verbal, written and group communication skills; Ability to communicate with technical and non-technical audiences; High level presentation skills.

:- Proven ability to understand complex business and technical concepts and to be able to make good judgments when faced with trade-offs.

:- Strong results orientation with demonstrated track record of success.

:- High degree of adaptability.

:- Excellent influencing and analytical skills with decision makers and product users.

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